Correct Care Solutions Regional Information Technology Manager in Westborough, Massachusetts
Our Regional Information Technology Manager is responsible for implementation, maintenance, and support of CCS IT infrastructure including but not limited to servers, networks, telephones, desktop computers, printers, and time clocks.
- Bachelor’s degree in information technology or related field, or equivalent knowledge
Three (3) or more years of experience in the systems management/ engineering field
Experience with business processes for EHR/EMR & other Clinical Applications and the general operation of a healthcare provider.
Experience with Healthcare IT infrastructure deployments in a large matrix organization.
- None required.
Administers servers and workstations throughout the region.
Acts as Corporate Security Officer within the region.
Writes and maintains functional and technical specifications and operating documentation.
Evaluates help desk logs and identify troubleshooting patterns and/ or persistent issues. Recommend training and create improvements to reduce help desk calls.
Creates and maintains knowledge base of technical resources for employee use.
Maintains and provides documentation and training in disaster recovery. Test disaster recovery plan quarterly.
Manages spare parts inventory.
Acts as liaison with clients for IT Support and Infrastructure.
Provides and manages a desktop support help desk. Measures and reports performance metrics measuring problem response times, system downtime, and outstanding issues.
Installs and trains on hardware and software systems.
Evaluates, recommends, and implements infrastructure changes and upgrades.
Post Orders, if applicable, per site contract
Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
Must be alert at all times; pay close attention to details.
Must be able to work under stress on a regular or continuous basis.
Perform other duties as assigned.
CCS is an EOE/Minorities/Females/Vet/Disability Employer
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Not ready to apply? Connect with us to be the first to hear about new opportunities
Joining our Talent Community will enhance your job search and application process.
Advantages Include:• Receive alerts with new job opportunities that match your interests • Receive relevant communications and updates from Correct Care Solutions • Share job opportunities with family and friends through Social Media or email
So,to Join our Talent Community today!
Location MA, Westborough
Facility Massachusetts Regional Office, MA DOC
Recruiter Jerry Heath